Solving Assisted Living Issues

HIGH TURNOVER RATES

ALFsource reduces the causes and impacts of turnover by:

  • Employing effective recruiting strategies to target those candidates that will work well within a community. 
  • Implementing effective orientation programs to ensure that employees know what is expected of them and feel good about joining the community.
  • Handling all state required new hire and termination reporting.
  • Responding to all unemployment claims that occur on a community’s behalf.
  • Absorbing unemployment risk into our unemployment tax accounts and spreading the risk across a large pool of employees.

DECLINING CENSUS PERFORMANCE

ALFsource helps to increase resident retention rates by:

  • Assisting community management with sales, marketing, and consulting through our ALF Consultant Partnership.
  • Promoting a culture of resident-focused care with our custom orientation programs and communication programs.
  • Freeing up staff to focus on delivering resident focused care instead of dealing with back office HR issues and compliance issues.

LIMITED STAFF CHARGED WITH HANDLING A COMPLEX
VARIETY OF RESPONSIBILITIES

ALFsource builds equity in community management and care staff by:

  • Conducting online or in person training on management related topics to reduce employment risk, improve communication and enhance operations.
  • Observing community conditions and interfacing with staff and residents and reporting back to management on the conditions that exist.

ABOVE AVERAGE WORKERS’ COMPENSATION CLAIMS AND COSTS

ALFsource reduces risks and time hassles associated with workers’ comp by:

  • Implementing simple, effective risk management programs that create buy in from care staff ad management and tie their compensation to claims results.
  • Maintaining proactive communication with the claims adjuster and executive director to ensure that injured employees are returned to work early and that all parties are made aware as claim conditions change.

COMPLICATED AND CHANGING GOVERNMENT REGULATIONS

ALFsource reduces risks and simplifies changing regulations by:

  • Ensuring that our communities are aware of and comply with human resource, benefits and payroll regulations.
  • Staying abreast of ALF regulations and providing snap shots through email and print notification.
  • Conducting on site assessments of community adherence to changes in any pertinent regulations as directed by community management.

INEFFECTIVE PERFORMANCE MANAGEMENT SYSTEMS

ALFsource improves the outcomes associated with managing performance by:

  • Providing a sound employee performance communication structure that your community can easily implement into its daily operations.
  • Reducing the threat of excessive unemployment claims by providing a structured record of employee performance discussions.
  • Creating a culture of accountability where staff members know that their actions will be noticed and responded to appropriately within the workplace.