With the variety of issues that surface daily, having staff that is properly trained is vital to ensuring that the buildings are always inspection ready and that staff is providing great care for residents.
Once staff members are employed, investing in their employment with effective orientation, training, and in-services programs allows staff to gel into a team that understands and follows through on stated objectives.
ALFsource helps with this mission by crafting a custom orientation that includes management expectations, resident-centered care priorities, pre-employment in-services, and company policies and values. Following this orientation, we have a library of training materials available for staff and management. ALFsource clients can consult with their account manager when employee issues arise to discuss the problems, determine coaching solutions, and trust that we will respond to the issues with effective documentation and improved performance.